Shipping & Postage
Standard Post .. All items are posted 1st Class Royal mail
From £1.25 – depending on number of items
From £3.40 – if including a gift box
Signed For – If item total exceeds £20
Outside of the UK Orders
Standard Post .. £3.50+
Orders are dispatched within 14 working days via Royal Mail.
A Proof of Postage receipt is obtained for every order dispatched.
Orders placed on a Weekend will be processed the following working day, this may affect the 14 day dispatch time.
If you require your item sooner than this, please send me a message to discuss this prior to placing order.
Refunds / Returns
Refunds are accepted within 7 days if the item is unworn and returned in the condition in which it was received. Personalised and Hand Stamped pieces are non - returnable and non - refundable.
Should your Jewellery arrive damaged or faulty, you must inform us of this on the day of receipt, personalised items are non-refundable however we will do our upmost to ensure you are happy with your product and offer to repair the item or an exchange.
Each letter is individually hand stamped one at a time by myself therefore there may be some slight variations in depth and spacing from photographed examples and the appearance may not be presented in a perfect straight line, But this gives the items their own charm and uniqueness – no two items will be the same.
Care of your items
Avoid getting items with black enamel wet as this can cause the enamel to come off
Bracelets should be removed before swimming, bathing and in bed.
Please be careful while spraying perfumes, creams and body lotions on your Jewellery as it may tarnish or become dull.
Some items are silver/rose gold plated, therefore continuous use over a period of time & getting them wet can cause items to lose their shine.